Cancellation And Refund

A cancellation and refund policy outlines rules about how customers can return and exchange products/services they purchased.How to initiate a return or exchange: Contact us on our mail -secondtech.kol@gmail.com.

Send us the problem details via video.


• We shall initiate the refund process within 7 working days after complying all the checks.

• Share the video of the phone with the prevailing issue secontech.kol@gmail.com

• Send us your phone number/order number/IMEI Number. Just about any of it @ secondtech.kol@gmail.com

• Our Customer Service Associate will respond to you within 48 hours and schedule for next course of action